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We've all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: "I just want to talk to a real human!" It's a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and helpful – and not just for dealing with basic customer service inquiries. Even in the challenging environment of B2B, AI chatbots are finding use in sales and marketing applications. There,...
Debates about information gathering and privacy on the web may be far from over, but let's face it. The big data genie is out of the bottle, and he's not going back in anytime soon. Buyers have come to expect and appreciate marketing approaches that recognize them as unique individuals. That's especially true in B2B contexts, where long sales cycles and highly deliberative purchasing processes are the norm. In fact, personalized calls to action are more than 200% more effective...
There are occasions in life where it pays to get up, toss out your plans, and just go with the moment. Making B2B sales is not one of them. B2B selling is challenging. The stakes are higher, sales cycles are long, leads can be hard to come by – and when you do get a lead, you're dealing with multiple decision-makers when you try to close it. To succeed in B2B sales, you need a good strategy, and you need...
Digital marketing is a multi-channel affair these days. Still, the point of engaging audiences across the far reaches of cyberspace is to shepherd them to where leads convert: your company website. It's the one environment where you have total control of the content, layout, and aesthetics that your audience will experience. There's no better place to show off exactly what you're all about and what you can deliver for your customers. However, trying to turn the website of your dreams...
There's no question that Account-Based Marketing has brought together sales and marketing programs. Account-Based Marketing (ABM) offers the personalization your customers need. Last week, we spoke with CATO Networks, a cloud-based security and network program, about their growth with ABM. Founded about five years ago, CATO has already acquired over 800 enterprise customers in 100 countries and has over 200,000 mobile users. Marketers Can’t Control the World. Unfortunately. Different people consume content in different ways. After tracking customer journeys for...
Marketing is like a transportation system. Sometimes, you need a bullet train from the hinterlands to bring in the sightseers from far and wide. Other times you need a taxi driver who knows the best routes and can take your leads exactly where they need to go. If traditional marketing campaigns designed to attract ideal customers are your high-speed rail system, what's the equivalent of the expert, street-savvy driver? For many businesses, the answer is account-based marketing. The idea behind...
Who's the most interesting person in the room? It's only human nature to suspect, deep down, that maybe it's us. People love to feel like kind of a big deal. That's why, for all the talk about nosy algorithms following us around the internet, personalization marketing works. Advances in technology and data analytics have allowed for tremendous growth and evolution in personalization marketing. It's also proven to engage buyers and provide a solid ROI. For example, Exceed.ai has found that...
For most B2B companies, effectively reinventing the wheel to execute a new, more engaging marketing plan can be a real challenge. When engagement is low, it can create tension between the sales and marketing teams – and leave talented B2B marketers wondering what went wrong. Today, 9 out of 10 B2B marketers consider ABM (Account Based Marketing) to be an effective solution to this problem. An effective ABM strategy integrates analytics and key marketing insights to help you understand where...
Realizing we don't always have the time to watch every webinar we want (as well as the onset of webinar fatigue), we thought it could be helpful to put together a deck with the key findings, benchmarks, stats and methodologies we've had our guest speakers on our webinars share. Enjoy! https://www.slideshare.net/AvishaiSharon/tldw-key-slides-stats-and-takeaways-from-our-202021-personalization-webinars
I had the pleasure of chatting with Marko Velimirović to discuss Trendemon's journey, our mission and what sets us apart in the marketing & sales technology space. Some key takeways: What Problem do we solve? The problem that we are helping our customers solve is how to understand if a user that is coming to their website is a relevant potential buyer. We help them understand what they are doing on their website, what’s the content they are engaging with,...
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